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We are currently updating our online HELOC Loan application to create a better experience for our customers, and as a result we are not currently accepting online applications. In the interim, please call 1-888-8LENDING (1-888-853-6346) and a representative will assist you with your application over the phone.
If you're interested in other Guaranty Bank products and loans, you can contact us online via this Web page. You can also call our Financial Sales and Service Center toll-free at 1-800-288-8822 or visit your nearest banking center.
We understand there are events that cause people to fall behind on their mortgage payments. If you are unable to make your payment, we want you to be aware of various options that may be available to assist you in resolving the delinquency on your loan.
If your loan was originated prior to August 1, 2007, please contact 1-800-964-9420. If your loan was originated after this date, please contact 1-800-333-1728 x8805.
Please have your Loan Number and Property Address ready when you call.
Additional useful information to have ready when you call:
- A brief explanation of your circumstances
- Recent income documents (such as Pay stubs; Benefit statements from Social Security, Disability, Unemployment, Retirement, or Public Assistance. If you are Self-employed, have your tax returns or a Year-to-Date Profit and Loss statement available for reference)
- Bank Statements and Tax Returns for Past 2 Years
For a list of HUD-certified housing counseling agencies, call the U.S. Department of Housing and Urban Development, H.U.D. Toll Free (800) 569-4287 TTY (800) 877-8339
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